TERMS AND CONDITIONS
VERSION 1.0 DATED 04 MAY 2021
1. PLAYERS' TERMS AND CONDITIONS
1.1. WEBSITE TERMS AND CONDITIONS ('TERMS AND CONDITIONS')
Please note that in these Terms and Conditions, 'You' or 'Your' or 'User' or 'Player' means any person who uses the Service provided on or via any of Infiniza Limited Website/s. By using the Services or this Website, You confirm Your agreement to these Terms and Conditions.
Unless otherwise stated, 'We' or 'Us' or 'Our' or the 'Company' refers to Infiniza Limited, a company registered under the laws of Malta, with company registration number C77819 and registered address at The Bastions Office No.2, Emvin Cremona Street, Floriana FRN1281, Malta.
This page outlines the Terms and Conditions that apply to all funds and wagers accepted by Us and all the Services offered at and on any other Website operated by Infiniza Limited.
Infiniza Limited is licensed and regulated by the Malta Gaming Authority, under the license number MGA/B2C/367/2016, issued on 01 August 2018. The Company is authorized to offer Type 1 Gaming Services through this Website.
1.2 TERMS AND CONDITIONS LANGUAGE/S
Infiniza Limited's Terms and Conditions, as published on the Website, are available in English and in any other language/s that may be added from time to time. It is the English version of these Terms and Conditions that form the basis of this agreement. Any translations into other languages may be made available to You in good faith. In the event of ambiguity between the English and translated version, the English version will prevail.
1.3. AMENDMENTS OR UPDATES TO TERMS AND CONDITIONS
These Terms and Conditions may sometimes be updated as required. Any such amendments will be notified to You in advance, and You must re-confirm your acceptance to such Terms and Conditions before such come into effect. However, You will not be allowed to play on this Website unless the new Terms and Conditions are accepted, though You will still be able to withdraw any remaining funds in the account.
Online gambling may be illegal in Your jurisdictional location. We do not intend to allow You to contravene applicable law. You are solely responsible for any gaming activity and ensuring that You are not violating any local law prohibiting online gambling. Before accessing and using the Services on Amok Casino, in any jurisdiction, You should consult legal expertise in Your jurisdiction.
We will not allow registrations from certain jurisdictions ("Excluded Territories") these include, but are not limited to: Afghanistan, Albania, Anguilla, Barbados, Botswana, Cambodia, Democratic Republic of Congo, Fiji, Ghana, Guam, Iran, Iraq, Israel, Jamaica, Mauritius, Myanmar, Nicaragua, North Korea, Pakistan, Palau, Panama, Samoa, Seychelles, Sudan, Syria, The Bahamas, Trinidad and Tobago, Uganda, United States of America (including its territories), US Virgin Islands, Vanuatu, Yemen, Zimbabwe; or any other jurisdiction where Your registration and participation in online gambling would conflict with any applicable local laws or regulations.
3. YOUR ACCOUNT
3.1. MINIMUM AGE
All Players must be over the legal age of 18 years or shall have reached the legal age as stipulated in their residential country to register an account with Us. We prohibit minors or those under the legal age from participating in any games provided on such Websites. We reserve the right to ask You for proof of age and suspend Your account until satisfactory documentation is received. Each Player's responsibility is to check that their residential country laws concerning online gambling allow them to use Our Services before registration. Please refer to section 2 (Jurisdictions).
You must register personally for an account. You may only open and operate one single account on Amok Casino. If You hold more than one account, We reserve the right to suspend Your accounts until all the account details and balances which belong to You are established. Once completed, all other accounts will be terminated, leaving one single active account.
3.3. PERSONAL INFORMATION
When registering, You must provide valid identification, address, contact email, or personal telephone number. All the information that You provide Us must be accurate and up to date. We reserve the right to confirm Your address by sending You an address verification letter or by contacting You by email. If We send You a postal letter, this will be discreet, and the envelope will not display any reference to Infiniza Limited and/or its Website/s. When such correspondence is posted, all withdrawal requests will remain pending until the correspondence has been returned and approved by Us.
You are requested to keep Your registration details up to date. If any details are inaccurate or require updating, please let us know at Your earliest by contacting Our Customer Support Team via Live Chat or by emailing Us at firstname.lastname@example.org.
All Players are sent an email or SMS to the registered method provided for account activation. If either method is not verified, We reserve the right to suspend all Your account activities until We successfully verify Your account details.
You are deemed to have accepted and understood all Amok Casino's Terms and Conditions by registering an account. We recommend that all Players keep a copy of all transaction records, rules of play, cancellation, and pay-out policies. Please read the section related to game rules and regulations.
3.7. INACTIVE ACCOUNT
Accounts will become dormant after 12 months of inactivity. Any Player with a balance will be contacted 30 days before the account goes into dormancy to return any remaining funds. If this is not possible, any remaining balance within that account will be remitted to the Malta Gaming Authority.
Dormancy is determined by the last time You logged into Your account. We will charge an inactive account fee that does not exceed €5, or the currency equivalent, per month.
3.8. INTER-ACCOUNT TRANSFERS
Transfer of funds between individual accounts is strictly prohibited. We also prohibit Players from selling, transferring, and/or acquiring accounts to/from other Players.
3.9. ACCOUNT SUSPENSION
We reserve the right to refuse Your registration and to terminate Your account at the Company's sole discretion. Any contractual obligations already made will be honored.
3.10. ACCOUNT CLOSURE
If You wish to close Your account, please contact Our Customer Support Team via Live Chat or by emailing email@example.com. Please note that You will be required to identify yourself by providing personal identification information and/or documents.
3.11. RECOVERING OF FUNDS
If You wish to recover funds held in Your dormant or excluded account, please contact Our Customer Support Team via Live Chat or by emailing firstname.lastname@example.org to assist You.
3.12. ACCOUNT SECURITY
You are responsible for keeping Your account login details, any linked email address or mobile phone, and the login details of any personal device you use to access Your gambling account secure. We recommend password-protected devices and locking Your device when it's not in use, amongst others, as an additional security measure. The Company shall not be held responsible if there is any unauthorized use of Your account when the Company itself is not at fault.
4. DEPOSITS AND WITHDRAWALS
4.1. DEPOSIT AND WITHDRAWAL METHODS
You may fund Your account through different payment methods such as Neteller, Skrill, Trustly, MuchBetter, Sofort, Bank transfer, Interac, or Zimpler. These payment methods may be changed when necessary, and so We cannot guarantee that all payment options will be available to You at all times. We also reserve the right to accept or refuse payment methods depending on whether they fulfill specific criteria.
Should You wish to check which payment and withdrawal methods are currently available for use, transaction fees, and processing times, please refer to the Payment Methods page.
The minimum deposit is 10 EUR or 15 CAD. The maximum deposit depends on the payment method, but it usually varies from 500 EUR/CAD to 5,000 EUR/CAD per transaction.
4.2. IDENTIFICATION CHECKS
Infiniza Limited reserves the right to conduct checks on all Players using third-party vendors based on the identification information You provide Us at registration.
We also reserve the right to ask You for verification documents upon deposits made or before actioning a withdrawal. This includes, but is not limited to, requesting photographic identification document copies, such as a Passport, Identity Card, or Driver's License, and documents to confirm Your permanent residential address. At a minimum, We are obliged to request verification documents from You when You reach EUR 2,000 in deposits.
All deposits should be wagered at least one time before a withdrawal is requested. We reserve the right to charge a 30% processing fee upon withdrawal when the deposit is not wagered at least once.
Withdrawals are actioned only to the Player's name used when registering on Amok Casino, meaning that the payment method's name must correspond to the Player's gambling account name used during registration. Also, funds can only be withdrawn to the same payment method used for depositing, up to the amount of the deposit.
Withdrawals are processed within 72 hours of the request. However, Bank transfers and card transactions may take up to 3 working days to deliver, while e-wallet transfers are usually delivered instantly upon us processing the withdrawal. Verified customers may benefit from instantly processed withdrawals. Please note that certain withdrawals may experience a slight delay due to our identity verification process; however, this will not take longer than 5 days.
If You wish to withdraw some or all of Your balance, You may select how much You want to withdraw from Your account. The maximum withdrawal amount per 24-hour period is EUR 10,000 or currency equivalent.
4.4. IRREGULAR PLAY
Before any withdrawals are processed, Your play may be reviewed for any irregular playing patterns. In the interests of fair gaming, exploitation of a game or game fault shall be considered irregular gaming for bonus play-through requirement purposes. If We deem that irregular game play has occurred, We reserve the right to withhold any withdrawals and/or confiscate all winnings.
4.5. UPDATING PAYMENT DETAILS
Updating or adding additional payment details may only be done by contacting Our Customer Support Team via Live Chat or by emailing email@example.com.
You may request a deposit to be refunded back to the original payment method, provided that the funds from the said deposit are still available on Your account. However, We reserve the right to charge a 5% (five percent) fee of the transactional value, but no less than 10 (ten) EUR or currency equivalent for administrative and processing fees for the refund. Such fees will be deducted from Your account balance, and in case You do not have a balance on the account, the fees will be deducted from the amount to be refunded.
You acknowledge that refunds are done only in exceptional cases, and refund processing is entirely up to the Company's discretion. Please note that any refund requests may experience a delay which will not take longer than 5 days.
6.1. SEPARATE TERMS AND CONDITIONS
All promotions, bonuses, or special offers are subject to the promotion-specific terms and conditions. Any complimentary bonus credited to Your account must be used in adherence with such promotions terms and conditions.
7. PERSONAL DATA
8. INTELLECTUAL PROPERTY
8.1. TRADEMARKS, SERVICE MARKS, TRADE NAMES
We reserve all rights to the brand names relating to Infiniza Limited, including but not limited to .com and any other trademarks, service marks, and/or trade names (the 'Trade Marks') used by the Company. Using the Services or Website/s, You hereby acknowledge that You obtain no rights for the Trade Marks or the content, and You may only use the same in complete accordance with these Terms and Conditions.
8.2. USER GENERATED CONTENT
The Services or Website may contain functionality whereby the Player may post or publish text, images, videos, or other copyright protectable material ('User Generated Content'). By posting or publishing User Generated Content, You warrant that You have acquired all rights necessary for Your and the Company's use and reproduction of such User Generated Content.
You hereby grant to the Company a license to use User Generated Content for the purposes considered by these Terms and Conditions. You shall indemnify and keep Infiniza Limited harmless from and against any third party claims relating to the Company's use of User Generated Content (or part thereof).
Infiniza Limited reserves the right to remove any User Generated Content which (in Our view) risks infringing third party rights, these Terms and Conditions, and/or any applicable law.
9. USE OF AUTOMATED PLAYERS ('BOTS') AND ILLEGAL SOFTWARE
9.1. ILLEGAL SOFTWARE AND BOTS
The use and abuse of a bug or bots or any other form of artificial intelligence in any of the Company's Services are illegal and strictly prohibited.
9.2. NON-PERMITTED SOFTWARE
Using software to influence or modify the outcome of any of the games offered by the Company or for player collusion for financial gain is strictly forbidden. Any funds acquired this way will be deducted from Your balance on the account.
9.3. LEGAL PROCEEDINGS
Infiniza Limited shall take all necessary measures if any Player performs any of the illegal activities previously outlined in sections 9.1 and 9.2. This includes, but not limited to, blocking of the Player's account and freezing of the Player's funds. The Company reserves the right to undertake legal proceedings against individuals who have breached the rules under this section and/or these Terms and Conditions.
10. INTERRUPTIONS, LIMITATIONS, DISCLAIMERS, AND OTHERS
Infiniza Limited is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the gameplay. The Company shall not be held responsible for any acts or omissions made by Your internet service provider or any third party with whom You have contracted to gain access to the Website.
10.2. LIMITATION OF LIABILITY
Subject to Infiniza Limited wilful misconduct or gross negligence, and the maximum extent permitted by law, the Company is only liable for direct damages caused due to Our negligence and not for any indirect damages arising out of and in any way connected with Your use of, or inability to use the Software, Services or Website. Notwithstanding anything to the contrary, nothing in these Terms and Conditions shall exclude or limit Infiniza Limited liability for fraud, death, or personal injury.
10.3. DISCLAIMER OF WARRANTIES
Unless otherwise specified in these Terms and Conditions and to the maximum extent permitted by law, the Services and Website are provided on an 'as is' and 'as available' basis. The Company makes no warranties or representations, whether express or implied (whether by law, statute or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy of the Services or infringement of applicable laws and regulations.
Infiniza Limited makes no warranty that the Services will meet Your requirements, be uninterrupted, timely, secure, or error-free, that defects will be corrected or that the server that makes it available are free from viruses or bugs or represents that the full functionality, accuracy, and reliability of the Services as to results or accuracy of any information obtained by You.
In the event of systems or communications errors relating to the generation of random numbers, bet settlement, or other Services element, We will not be liable to You as a result of any such errors, and We reserve the right to void all bets on the draws in question.
10.4. MISCARRIED AND/OR ABORTED GAMES
In the event of miscarried and/or aborted games and the game is terminated, all wagers will be voided, and the stake will be refunded to Your account.
10.5. SYSTEMS MALFUNCTION
Where a manifest error, mistake, or system failure results in an incorrect paytable, any applicable bet/s is voided, and the original amount of the bet/s will be refunded to You. For the avoidance of doubt, any Jackpot Win deemed valid by the relevant licensing authority shall be valid also between Us and the game provider.
10.6. LIMITATION ON WAGERS
We reserve the right to refuse or limit any wager(s) at Our sole discretion for any reason whatsoever. In circumstances where a stake is deemed to be or is declared void by Us at Our discretion, any amount deducted from Your account shall be refunded to Your account. Wagers shall only be valid if accepted by Our server and subject to Your agreement. Until acceptance, no communications from You shall be binding on Us, and all information displayed on this Website constitutes an invitation to play only. Malfunction, whether on Our Website or Your equipment, voids all pays and plays. Should We determine to waive a rule in the interest of fair play to You, it shall only be for that instant and shall not set a precedent for the future.
10.7. RIGHT TO VOID
The Company reserves the right to void any winnings won due to an abuse of a hardware or software error or malfunction. Players found abusing such errors and/or malfunctions are subject to having their account closed and any deposits and/or winnings forfeited. In the event of a Website system malfunction, all bets are voided.
In addition, if You mask, disguise, anonymise or hide Your I.P. address (i.e. by using a VPN) while accessing the Website, We reserve the right to void and confiscate any winnings that derive from such activity which is deemed as illicit.
Infiniza Limited shall not be liable in contract, tort, negligence, or otherwise for any loss or damage whatsoever arising from or in any way connected with Your use of any link contained on the Websites. The Company is not responsible for the content contained on any Internet site linked to or from the Website/s or via the Services.
12. AVAILABILITY OF OFFERS
All Player offers are limited to one per person, family, household address, email address, telephone number, same payment account number, and shared computer, for example, public workplace. All Our offers are intended for recreational players, and the Company may, in its sole discretion, limit the eligibility of Players to participate in any promotion. We reserve the right to withdraw the availability of any offer or all offers to any Player or group of Players, at the Company's sole discretion.
12.2. OFFER RECALL
We reserve the right to reclaim all bonuses awarded and any winnings accrued if Players are found to be tampering with or abusing any aspect of the Company's promotion/s. Where there is evidence of a series of bets placed by a Player or group of Players, which due to enhanced payments through promotional offers result in guaranteed Player profits irrespective of the outcome, the Company reserves the right to ignore the bonus element of such offers and settle bets at the correct odds. We further reserve the right to ask any Player to provide sufficient documentation for Us to be satisfied, in Our absolute discretion, as to the Player's identity before Us crediting any bonus, free bet, or offer to the Player's account.
The Company reserves the right to recall any payment made in error to You and does not belong to You, whether by a technical error, human error, or otherwise. Please note that the incorrect amount will remain the property of Infiniza Limited.
13. COLLECTION OF WINNINGS
Winnings are added to Your balance in the same currency of Your account when no irregular play was detected. Please also refer to section 4.4. If there are any concerns or queries regarding the collection of winnings, please contact Our Customer Support Team via Live Chat or by emailing firstname.lastname@example.org.
Please note that the maximum amount that can be won from a single bet, excluding Jackpots, is 500,000 EUR, or currency equivalent.
14. RESPONSIBLE GAMING
14.1. RESPONSIBLE GAMING POLICY
Gaming is supposed to be fun, but We understand that in some cases, Players can lose control. We promote responsible gaming by offering different controls to be put in place by Players. These include:
- Enabling blocking/suspension of Your account temporarily or permanently; and
- Setting financial and time limits on Your account.
These control options are available to be set from Your account, or You may also click through the links provided on the Responsible Gaming page. You may also contact Our Customer Support Team Representatives via Live Chat or by emailing email@example.com.
The Company provides financial and session time limits to help You stay in control of Your gaming. You can establish both deposit limits to control how much money You can deposit over a set period and session limits to control how much time You can spend gaming over a set period. Limits can be set on a daily, weekly, and monthly basis.
Limits You put in place can be decreased and will have an immediate effect from the request. Limits can only be increased after the lapse of 24 hours from the request.
14.3. SELF-EXCLUSION POLICY
Should You wish to self-exclude from Your account, You may do so directly from Your account settings by selecting the desired time period. When You choose to self-exclude, You will no longer be permitted to gamble on Our Website for the period selected. You will only be able to login to withdraw any remaining funds in Your account. No marketing material will be sent to You during this period.
Should You wish to increase an existing self-exclusion, please contact Our Customer Support Team via Live Chat or by emailing firstname.lastname@example.org. A notice to decrease a definite period of self-exclusion is affected only after the lapse of 24 hours from the day We receive the notice. A notice to revoke an indefinite period of self-exclusion is affected only after the lapse of 7 days from the day We receive the notice.
Please note that any self-exclusion requested on this Website is only applicable to this Website (Amok Casino). Therefore, We recommend You consider extending Your self-exclusion to each operator where You hold an account.
14.4. REALITY CHECK
The reality check pop-up interrupts Your play and alerts You, at certain time intervals, on the amount of time which You have spent playing so far and Your total winnings and losses during such period. You will be required to confirm that You have read the message and then either end Your game session or return to Your game.
If You experience any difficulties, you may get in touch with Our Customer Support Team. Our representatives are available 24/7 and can be reached via Live Chat or by emailing email@example.com.
16. GOVERNING LAW
These Terms and Conditions are governed by and interpreted in accordance with the laws of Malta.
Infiniza Limited will endeavor to resolve all disputes in a timely and responsible manner. The Company aims to communicate the complaint resolution to You within 10 working days from when You submitted the complaint to Us.
In exceptional circumstances, the complaint may have to be escalated and reviewed by someone more senior. In this case, We will inform You of the reason for an extension before the first 10 working days elapse and that the response may be extended by no more than another 10 working days. However, to the extent permitted by applicable law, any dispute arising out of Your use of the Services shall be finally settled by the Alternative Dispute Resolution body (further details below).
However, the Company encourages Players to first exhaust Our complaints procedure before contacting the external entity.
17.1. ALTERNATIVE DISPUTE RESOLUTION (ADR) BODY
In a case where a complaint or dispute has not been resolved to Your satisfaction, You have the right to lodge Your complaint with:
• ThePOGG, by filing an official complaint with them here; and/or
• The Malta Gaming Authority's Player Support Unit, by emailing firstname.lastname@example.org.
Players have the option of lodging a dispute with the ADR entity free of charge. Regardless of whether the Player complained to either the ADR entity or the Malta Gaming Authority, this does not affect the Player's right to bring proceedings against the Company in any court of competent jurisdiction.
For more information on how We handle Your complaint, You may request a copy of Our Complaints Procedure by contacting Our Customer Support Team via Live Chat or by emailing email@example.com.
17.2 ONLINE DISPUTE RESOLUTION (ODR) ENTITY
You may also wish to log Your complaint with the European Online Dispute Resolution (ODR) entity by visiting http://ec.europa.eu/consumers/odr/.
18. FINANCIAL AND LEGAL INSTITUTION
18.1. NO INTEREST
Infiniza Limited is not a financial institution, and any deposits made into Your account are not due any interest payments on the deposit(s) made whatsoever.
18.2. NO LEGAL OR TAX ADVICE
Infiniza Limited does not provide advice to Players regarding tax and/or legal matters. Players who wish to obtain advice regarding tax and legal issues are advised to contact appropriate advisors and/or authorities in the jurisdiction they are domiciled and/or resident.
19. NO ARBITRAGE
Players are strictly prohibited from utilizing Infiniza Limited and its Systems to facilitate arbitrage through Currency Exchange transactions. Where the Company deems that a Player has deliberately used the systems mentioned above for financial gain through arbitrage, any gains will be forfeited and deducted from the Player's balance without warning or notification.
20. AGAINST MONEY LAUNDERING AND TERRORIST FINANCING
Players are strictly prohibited from utilizing Infiniza Limited and its Systems to facilitate any illegal money transfer system. The Company will conduct 'know your customer' ('KYC') controls as required by applicable law.
You must not use the Software, Services, o Website for any unlawful or fraudulent activity or prohibited transaction (including money laundering and terrorist financing) under the laws of any jurisdiction that applies to You. It is illegal to deposit money from illicit means. The Company undertakes checks on Your transactions to prevent money laundering and terrorist financing activities.
Suppose the Company has a suspicion that You may be engaging in or have engaged in fraudulent, unlawful, or improper activity, including, without limitation, money laundering or terrorist financing activities, or conduct activities otherwise in violation of these Terms and Conditions. In that case, We will comply with all Our obligations under applicable anti-money laundering and anti-terrorism financing laws. This includes but is not limited to terminating Your access to the Website immediately and/or blocking Your account.
If Your account is terminated or blocked for such reasons, the Company is under no obligation to refund You any funds that may be in Your account. Infiniza Limited shall be entitled to inform relevant authorities of Your identity and any suspected unlawful, fraudulent, or improper activity or transactions.
By accepting these Terms and Conditions, You are fully aware that there is a risk of losing money when gambling on the Website and that You are fully responsible for any such loss. You shall have no claims whatsoever against Infiniza Limited or their respective directors, officers, or employees in relation to Your losses.
21.2. NON-ELIGIBLE PLAYERS
Employees of Infiniza Limited, including its licensees, advertising and promotion agencies, media partners, game providers, other suppliers, and members of each's immediate families, are not eligible to participate in any of the games available on the Website.
21.3. TERMINATION OF ACCOUNT
We reserve the right to cancel Your account for any reason whatsoever at any time without notice to You. Any balance in the Your account at the time of such cancellation will be credited to Your original depositing payment method account and/or sent to You by bank transfer.
However, Infiniza Limited reserves the right, in its unrestricted discretion, to void any winnings and confiscate any balance in Your account in any of the following circumstances:
- If You have more than one active account on the Website.
- If Your gambling account's name does not match the name on the payment method account(s) used to make deposits on Your account.
- If You participate in a promotion and withdraw funds before fulfilling the requirements of that particular promotion.
- If You provide incorrect or misleading registration information.
- If You are not of legal age.
- If You reside in a jurisdiction where participation in the Services is prohibited by law.
- If You have allowed or permitted (intentionally or unintentionally) someone else to play on Your gambling account.
- If You have not played on the Website on an individual basis and for personal entertainment only. This means that You have played in a professional sense or in conjunction with other Player(s) as part of a club, group, etc.;
- If You have "charged back" any of the deposits made with Your payment account on Your gambling account.
- If You are found colluding, cheating, money laundering, financing terrorism, or undertaking other fraudulent activity.
- If it is determined by Us that You have employed or used a system (including machines, computers, software, or other automated systems) designed specifically to defeat the Services.If Infiniza Limited becomes aware that You are masking, disguising, anonymising or hiding Your I.P. address (that is through the use of a VPN) while accessing the Website;
- If You use the Website or Your account in bad faith.
- If We become aware that You have played at any other online casino operator and taken any of the above actions.
By accepting any prize and/or winnings from the Services, You consent for Your name to be used for advertising and promotional purposes without additional compensation, except where prohibited by law.
21.5. GENERAL COMMUNICATION AND OPT-OUT MARKETING COMMUNICATIONS
In registering a real account, You hereby consent to Us contacting You through any means of communication (whether in written or verbal form and including, but not limited to email, telephone, and SMS) in respect of general matters relating to Your account.
We will communicate with you about marketing promotions in accordance with the marketing communication consents provided by You, if any, during the registration process or afterwards. To unsubscribe from marketing communications, You may unsubscribe directly from the marketing communication sent to You by logging into Your account and adjusting your consents accordingly, or by contacting Our Customer Support Team via Live Chat by emailing firstname.lastname@example.org.
You are solely responsible for any applicable taxes on any prizes and/or winnings that You collect from our Website.
21.7. FORCE MAJEURE
Infiniza Limited shall not be held liable or responsible for any failure to perform or delay any of Our obligations under these Terms and Conditions caused by events outside Our reasonable control.
If any of the Terms and Conditions are determined by any competent authority to be invalid, unlawful, or unenforceable to any extent, such term, condition, or provision will to that extent be severed from the remaining terms, conditions, and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, Infiniza Limited's original intent.
21.9. EXPLANATION OF TERMS AND CONDITIONS
We consider these Terms and Conditions to be fair. Should You need any advice regarding these or any other part of our Service, please contact Our Customer Support Team via Live Chat or by emailing email@example.com.
Please note that all correspondence and telephone calls may be recorded in the interests of both Our Players and the Company.
21.10. ENTIRE AGREEMENT
The Terms and Conditions contained herein represent the complete, final, and exclusive agreement between You and Infiniza Limited. These supersede and merge all prior agreements, representations, and understandings between You and Infiniza Limited regarding playing on Our Website. Please also refer to section 1.3 concerning amendments and updates to such Terms and Conditions.